Return & Refund Policy
Customers have the right to return their purchase within 14 days from the date of delivery, as per EU consumer protection laws.
Return conditions:
- The watch must be unused, in brand-new condition, with no signs of wear or use.
- It must be returned in its complete original packaging, including all accessories, tags, and documentation.
- Returns with missing packaging, visible wear, or damaged items will not be eligible for a full refund.
Refund Process:
- Once we receive and inspect the returned product, we will issue a refund within 7 business days if all return conditions are met.
- The refund will be processed using the original payment method.
Important:
- The return shipping costs are the buyer’s responsibility.
- We recommend using a tracked and insured shipping method to avoid loss or damage during transit.
For return requests, please contact us at hello@microwatchmarket.sk before sending back any items.